Privacy, Security and Email
This privacy and security policy is intended to assist you in understanding what information Allied Products ("CroftGate USA", "we", "its" or "our") gathers about you when you visit this Web site, how we use that information, and the safeguards that we have in place for the information.
CroftGate USA collects personal information from visitors to its website on a voluntary basis; however, visitors are not required to give such information to access our website. Personal information may include, without limitation, name, address, phone number and e-mail address.
Our web server automatically collects the ip addresses (but not the e-mail addresses) of visitors to CroftGate USA. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, and other statistical information. CroftGate USA may contain links to other sites; however we cannot assume responsibility for the content or privacy practices employed by these other sites.
All information gathered about each visitor to CroftGate USA is subject to and protected by the Electronic Communications Privacy Act. We provide visitor information, including without limitation visitors' personal information and other statistical information about visitors to third parties and these third parties may in turn provide such information to additional third parties. CroftGate USA maintains a private database on its web server for the storage of all such information.
Although we will use all reasonable efforts to safeguard the confidentiality of any visitor information collected, CroftGate USA will assume no liability for disclosure of any visitor information obtained due to errors in transmission or the unauthorized acts of third parties.
Shopping at CroftGate USA is safe and secure. It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. To ensure protection of your credit card number and other personal information, CroftGate USA uses SSL encryption technology provided by industry leading sources (Authorize.net and Comodo). Your credit card number is digitally scrambled to ensure that it is not read by unauthorized third parties. If you're still concerned about internet security, please contact our customer service department to submit your order by telephone or fax
Standard Shipping and Express Shipping available. Please allow 7-10 business days for delivery of merchandise (Monday through Friday, not including Holidays). Standard shipping is available for the Continental US, P.O. Boxes, APO and FPO addresses only..
If you prefer to receive your merchandise faster, we offer Next Day and Second Day service. Delivery is Monday through Friday, not including weekends and Holidays. Orders placed with expedited service will ship by the next business day, pending credit card authorization and verification. Next day and 2nd day rates will be calculated at the time of checkout. You will always have the opportunity to see the full amount of your purchase with shipping charges before you confirm your order.
We determine the most efficient shipping carrier for your order. Carriers that may be used are: United Parcel Service (UPS) and the U.S Postal Service (USPS). Most orders ship will by UPS. The carrier used for Express Shipments is UPS
CroftGate USA ships most in stock orders to the U.S. within 3 business days of confirmation of order payment. Shipping options are provided at the time of check out. You will always have an opportunity to see the full amount of your purchase with shipping charges before you confirm your order. Out of stock items usually ship within 7 business days. Orders with items on back order are held until they can be shipped complete unless customer approves shipment to go in 2 parts. Our customer service will try to contact you to ask.
Cancellation Policy Orders can be cancelled up to ship time which is usually 24 hours.
CroftGate USA only ships to locations permitted by Federal regulations
Return & Refund Policy
Returns are easy and convenient. You may return your purchase within 30 days of purchase for a refund of equal value of product replacement. Go to contact us where you can call or email us your needs. Send it back to us in good condition including the unused portion! You will receive your credit within 7-10 business days of your return. Sorry shipping charges are not refundable